Customer Service Operations MIS Supervisor at Unilever Nigeria Plc

Unilever Nigeria Plc is seeking to fill the vacant position of Customer Service Operations MIS Supervisor.



Position: Customer Service Operations MIS Supervisor



Reference: 00267530

Job Level: Experienced/Mid-career

Area of interest : Supply Chain

Location: Oregun

Country: Nigeria

Salary(per annum): 500K - 1M



Job Description

• Weekly/daily generation of Customer replenishments and orders.


• Drive CCFOT (Customer Case Fill On Time); and Customer Stock position through effective analysis of DBR (Demand Based Replenishment) tool.


• Effective root cause analysis of service losses using standard CCFOT loss tree


• Data Management of Key Distributors(KD) information ex Ultra.


• Daily monitor and liaising with 3PL team and effective reconciliation and analysis of weekly service reports. Copied from: hotnigerianjobs.com


• Coordinate generation of weekly extracts and reports to generate Out Of Stock(OOS), Prove of Delivery(POD),Goods in Transit (GIT) and KD sales out report for Management Information

Further information on job

• Responsible for all MIS reporting activities in CSO.


• Will be responsible for the weekly/daily order generation and management of customers orders

Minimum requirements

• Minimum qualification is OND in any related field

Other Qualifications

• At least 3 years experience in data analysis and reporting


• Working Knowledge of Customer Order Management and Sales operations.


• Must be proficient in use of Microsoft office tools especially Ms excel


• Good written & spoken English 
• 
  
• Ability to work without close supervision


• Analytical Thinking


• Willingness to work overtime including weekends.

Application Closing Date

28 Aug 2012



How To Apply

Interested and qualified candidates should:

Click here to apply online

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